Receptionist

Gateway Central Services

Location: The Romsey School, Romsey, Hampshire

Pay: £14.87 per hour (£24,538.47 Actual)
Contract: Permanent
Working Hours: 37 hours per week (8am - 4pm Monday to Thursday and 8am to 3.30pm Friday)

Working weeks: Term Time + Insets (39 Weeks)

Paid Weeks: 44.6 weeks

Start Date: January 2027

Be the welcoming face of The Romsey school

Gateway Central Services is seeking a friendly, professional, and highly organised Receptionist to join our administration team at The Romsey School.

As the first point of contact for visitors, parents, students, and staff, you will play a vital role in creating a positive and welcoming experience for everyone who comes into our school. Alongside managing a busy reception area, you will provide first aid support, assist with administrative tasks, and help ensure the smooth day-to-day operation of the school.

This is an excellent opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in delivering outstanding customer service.

Key Responsibilities

Welcome and assist visitors, parents, staff and students in person, by telephone and via email

• Manage visitor sign-in procedures and ensure security protocols are followed.
• Respond to enquiries efficiently and professionally.
• Maintain an organised and welcoming reception environment.
• Receive, sort and distribute post and deliveries.
• Update and maintain records and databases accurately.
• Support school communications, including the weekly e-bulletin.
• Provide first aid assistance and maintain medical records.
• Support a range of administrative functions, including attendance, communication and data entry.
• Assist with the administration of the free school meals system.
• Work in line with safeguarding, data protection and confidentiality requirements.

About You

We are looking for someone who:

• Has GCSEs (or equivalent) in English and Maths.
• Has experience in an administrative, customer service or front-of-house role.
• Demonstrates excellent communication and interpersonal skills.
• Is confident using Microsoft Office applications and other IT systems.
• Can manage multiple tasks while remaining calm under pressure.
• Has strong organisational skills and attention to detail.
• Enjoys working both independently and as part of a team.
• Values professionalism, kindness and excellent customer service.
• Is willing to undertake First Aid at Work training if not already qualified.

Previous experience working in a school environment would be advantageous but is not essential.

Why Join Gateway Central Services?

• Free on-site parking
• Discounted lunches from our excellent in-house kitchen
• A NEST pension scheme
• Free Enhanced DBS
• A staff benefits programme, including Cycle to Work scheme, eye care vouchers and a 24/7 Employee Assistance Programme App and GP App
• Access to, and an employee discount at, our on-site nursery, Little Sunlights
• A welcoming and supportive school community where staff are valued and encouraged to flourish

We would love to hear from you.

Please submit your application as soon as possible, as we reserve the right to interview exceptional candidates before the closing date.

The Gateway Trust is an equal opportunity employer and is committed to safeguarding and promoting the welfare of children and young people. Applicants must be willing to undergo child protection screening appropriate to the post including checks with past employers and Disclosure and Barring Service.