Senior IT Technician

We have an exciting opportunity for an experienced IT Technician who is ready to take the next step in their career, or an existing Senior IT Technician looking for a new challenge, to join the Laurus Trust IT team.

You will join a team of dedicated IT professionals supporting over 10,000 users across 6 secondary schools, 6 primary schools, 4 sixth forms and 1 alternative provision. This is a great opportunity to broaden your technical experience, take on additional responsibility and develop your career within a large and progressive IT environment.

As a Senior IT Technician, you will provide high-quality second-line technical support, help coordinate the day-to-day operation of the IT Helpdesk and support the Trust IT Management in delivering an efficient, reliable and customer-focused service. You will also have the opportunity to contribute to a wide range of infrastructure, systems and service improvement projects across the Trust.

If you would like to join our Laurus family in a rewarding role that changes the lives of our pupils by empowering them to become the best that they can be then we would love to hear from you.

Job Purpose

• To manage the day-to-day work of the IT Helpdesk, taking responsibility for the daily administration and operation of the department and work closely with the IT Managers, assisting and enabling them in their role.

Key Skills & Experience

• Sound educational background including GCSE’s in Maths and English (A*-C) or equivalent.
• Direct experience in an IT Support/helpdesk.
• Proficiency in MS Office, Adobe CC and other relevant IT packages

To learn more about what the Trust offer, including our wide range of employee benefits and access to further professional learning, visit our Careers page. At the Laurus Trust, we value the significance of a healthy work/life balance for our employees. Achieving a better balance can boost motivation and morale, lower stress levels, enhance performance and productivity, and make job opportunities more inclusive. Whenever feasible, we are committed to offering flexible arrangements from the very start, which could include options like part-time roles, term-time working, Job-sharing and compressed hours.

Please note a full application must be submitted as CV’s will unfortunately not be accepted in line with our safer recruitment process.

We reserve the right to interview prior to the closing date.

Disability Confident Employer

We value diversity and are committed to equal opportunities. We are an inclusive employer and welcome all applications. Disabled candidates who meet the minimum criteria on the person specification will be guaranteed an interview. If you require any reasonable adjustments for an interview, please highlight this to our Recruitment Team in advance.