About This Role
JOIN OUR TEAM: SENIOR IT TECHNICIAN AT LEO ACADEMY TRUST
Are you a tech superstar looking for your next big challenge? We’re on the hunt for a brilliant Senior IT Technician to join LEO Academy Trust! If you have a knack for solving complex problems, a passion for digital innovation in education, and the leadership skills to mentor a dedicated team, this could be the perfect role for you. Come and help us bridge the gap between technical excellence and operational success, ensuring our schools and pupils have the cutting-edge technology they deserve.
The Details
- Job Title:Senior IT Technician
- Salary:PO3 (£45,750 - £49,056)
- Contract:Permanent
- Location:Across all current and future Trust sites (Full UK Driving Licence required)
The Role
As our Senior IT Technician, you will be the bridge between technical excellence and operational success. You will lead a small, internal IT team and act as the primary liaison for our external IT service provider SLA. You will handle complex ticket escalations, mentor junior staff, and play a pivotal role in delivering strategic IT projects, such as supporting our 1:1 Chromebook programme.
What you will bring:
- Extensive experience in a technical support role, ideally in a senior or supervisory capacity.
- In-depth knowledge of the Google Admin Console and managing a large-scale ChromeOS/Chromebook estate.
- Proven experience managing network infrastructure (WiFi, LAN, Filtering, and Firewall) and overseeing Service Level Agreements (SLAs).
- The ability to explain complex technical concepts to non-technical staff and pupils in a clear, patient manner.
- 5 GCSEs (grades 9-5/A*-C) including English and maths, alongside a Level 4/5 IT qualification (or equivalent industry experience).
- A proactive, "can-do" attitude and a deep understanding of Keeping Children Safe in Education (KCSiE) technical requirements for safeguarding.