Lettings Caretaker

About The Role

Avanti Gardens is seeking a responsible and adaptable Lettings Caretaker to oversee the day-to-day arrangements for our community lettings. From opening and securing our facilities to maintaining equipment and supporting customers, you will ensure our premises are welcoming, safe and well presented.

This varied role requires excellent organisational and communication skills, alongside a flexible approach to working evenings, weekends and school holidays. The successful candidate will share our commitment to high standards and demonstrate behaviours that reflect the School’s ethos and values.

What will you do?

• Hold responsibility for the Trust’s site keys, opening and securely closing facilities before and after community lettings, ensuring bookings run smoothly and on time.
• Maintain a high standard of cleanliness, presentation and equipment, carrying out basic cleaning and liaising with cleaning teams or contractors where necessary.
• Provide a welcoming, professional and customer-focused service, showing prospective clients around the facilities and responding to queries or resolving any issues or complaints.
• Carry out post-booking checks to ensure facilities are left in good order, provide access to First Aid equipment when required and follow all relevant health, safety, fire and school policies.
• Demonstrate reliability, punctuality, flexibility and initiative, working independently across evenings, weekends and school holidays while upholding the ethos and values of Avanti Gardens.

What are we looking for?

• Experience working in a customer focussed environment
• Effective communication skills both written and oral to both internal and external stakeholders
• Competent with Windows and Microsoft Office applications
• Ability to cope with a varied and demanding workload