Welfare & Wellbeing Support Officer

Sir Christopher Hatton Academy, The Pyghtle, Wellingborough

Hours: 37 hours per week, 39 weeks per year (term time + 5 days)

Salary: NJC Scale Point 12 to 17 (£28,598 to £31,022 FTE) Actual Salary £24,690 to £26,782 per annum

Join the team that ensures young people get the support they need to stay safe, well, and able to learn.

About the Role

Your core purpose will be to support young people and their families, helping to minimise the impact of mental ill health, social challenges, and other welfare concerns on students’ development and education.

You will make a tangible, positive difference to the lives and wellbeing of young people by working closely with families, helping them to better understand and support their child’s needs. You will need to be tenacious and professionally assertive, able to challenge respectfully when children’s needs are not being met—whether by professionals or family members.

You will

• Deliver consistent, effective welfare support to students and families.

• Work under pressure and respond appropriately to urgent or changing situations.

• Liaise confidently with professionals, agencies, and families.

• Follow safeguarding procedures accurately and exercise sound judgement.

• Keep clear, detailed, and compliant records.

Essential Skills & Attributes

You will bring

• Resilience and the ability to stay calm under pressure.

• Social intelligence and the ability to build trust.

• Empathy and a commitment to supporting young people.

• Strong verbal and written communication.

• Good IT skills, including use of digital safeguarding systems.

• The ability to work independently and as part of a team.

For the full list of role requirements, please read the person specification document.

About the Team

At times, you will act as the sole DSL on duty, using your professional judgement to triage situations, problem-solve, risk-assess, and navigate challenging conversations. On most days, however, you will work as part of a strong, supportive welfare team made up of a senior leader, Deputy DSL, Attendance Officer and Family Support Worker.

The team works collaboratively, sharing tasks based on experience and capacity. Colleagues are generous with their advice and guidance, and you will be supported to learn quickly and contribute to the team’s positive, can-do ethos. Above all, the team expects every colleague to act with integrity and in the best interests of the child, even when situations are complex or challenging.

About the Academy

Sir Christopher Hatton Academy is an 11–18 mixed secondary school and Sixth Form, located in Wellingborough, Northamptonshire. The Academy has a strong reputation for academic success and consistently achieves outcomes above national averages.

Our most recent Ofsted inspection judged the Academy to be Good overall, with Outstanding personal development and sixth-form provision.

Staff at Hatton benefit from

• Excellent professional development opportunities

• Working with a diverse community of colleagues across the Academy

• Employee Wellbeing Support

• Flexible & Supportive work environment

About the Trust

We are a family of schools committed to outstanding education and improving life chances for every child. Our culture is rooted in collaboration, integrity, and ambition, with a clear focus on inclusion and high expectations.

Why Join Us?

This is an excellent opportunity to join a thriving Academy where staff are valued, supported and encouraged to develop professionally.

For more information, or to arrange a visit, please contact Alastair Mitchell, Co-Principal on mitchella@hattonacademy.org.uk

To apply for this post, please go to https://www.hattonacademiestrust.org.uk/working-for-us/vacancies/

Closing date for receipt of applications: 9am on Friday 17 April 2026

Interviews to be held week commencing: Monday 20 April 2026

Education without limits; Integrity at all times

Our recruitment processes help us understand what you uniquely contribute. Submissions that rely too heavily on AI risk obscuring the very qualities we are looking to discover. If you use AI, let it support your thinking, not replace it.

Hatton Academies Trust are an Equal Opportunities employer and welcome applications from appropriately qualified persons regardless of gender, race, religion, disability or age.  We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. All successful applicants are required to complete an enhanced Disclosure Bureau Service check and any offer of employment will be subject to satisfactory references.