HR Manager

About the Role:

GEMS Metropole Al Waha is looking to hire a seasoned HR Manager with a strong background in managing HR functions within a school environment. This includes areas such as recruitment, onboarding, employee relations, employee engagement, and overseeing the complete employee life cycle. The HR Manager will report directly to the Principal/CEO and will also collaborate functionally with the School Support Centre and HR Business Partner. This role involves managing and supporting daily operations, along with the implementation of HR policies, procedures, and programs.

Key Accountabilities:

As the School HR Manager, you will serve as the primary point of contact for all school personnel regarding HR-related matters, addressing a comprehensive range of employee life cycle issues.

Recruitment and Onboarding

• Assist the Principal/CEO in recruiting for all school-based roles.
• Collaborate with the School Support Centre HR recruitment team for teaching positions, handling all administrative aspects of the teacher recruitment process.
• Oversee the entire recruitment process for non-teaching positions, including job advertisements, shortlisting and screening candidates, scheduling interviews, and maintaining communication with candidates throughout the process.
• Prepare employment contracts in D365, ensuring compliance with GEMS policies and UAE Labour Law.
• Coordinate with the designated Government Relations staff member regarding the Ministry of Labour offer letter and employment contract processes.
• Work with the MSO to arrange travel for new employees and maintain ongoing communication with them, including sending welcome emails and handbooks, answering queries, and conducting new hire orientations.
• Process onboarding paperwork, such as bank account forms, medical insurance, and access card requests.
• Design and implement new employee orientation sessions to clarify school policies and benefits.

HR Operations

• Oversee and support the daily HR operations within the school.
• Manage the implementation of HR policies, procedures, and programs.
• Provide guidance, assistance, and follow-up related to school policies, procedures, and documentation.
• Maintain an organized employee filing system, ensuring that both soft and electronic copies are current and comprehensive.
• Administer employee benefits and act as the liaison between staff and insurance providers.
• Generate NOCs, salary certificates, and salary transfer letters in D365, in both English and Arabic, as needed, in a timely manner.
• Develop and maintain the HRIS database, employee records, and files.
• Update the employee handbook as necessary.
• Collaborate with the ERP project team to provide insights on HR systems, policies, and requirements.
• Monitor the approval process for necessary signatures from other departments or D365 system approvals.
• Produce reports from D365 as requested by school management or as directed by the HR Area Manager/HR Cluster Lead, or other business areas promptly.
• Draft routine correspondence, letters, and memos as required by management.
• Assist in preparing statistical summaries and reports for the school and GEMS Corporate office.
• Attend staff meetings and participate in committees as needed.
• Collaborate with other School HR Officers in a constructive and solutions-oriented manner, exchanging best practices and fostering positive work approaches.
• Undertake additional HR project work as needed.

Employee Relations

• Facilitate the resolution of specific policy-related and procedural inquiries.
• Conduct research and investigations into employee relations issues as requested by management.
• Support HR Area Managers and HR Cluster Leads in all employee relations matters as required.
• Advise school management and staff on compliance with UAE Labour Law regulations.
• Act as the first point of contact for employees regarding employee relations issues.

Apply via the WhatSchool platform.