Planning and Timetabling Officer
About This Role
Join Our Team at City College Norwich
We are looking for a highly organised and proactivePlanning and TimetablingOfficerto join our Planning and Timetabling team in Registry. This is a fantastic opportunity to play a key role in supporting the College’s curriculum planning and timetabling operations, ensuring accurate data, efficient resource use, and a smooth student experience.
About the Role
You will support the delivery of the College’s end-to-end curriculum planning and timetabling cycle, ensuring data is accurate, compliant, and aligned with funding and business priorities.
Key responsibilities include:
- Producing and maintaining accurate timetables and curriculum plans
- Supporting annual and in-year planning cycles and meeting key deadlines
- Monitoring room utilisation and timetable efficiency
- Ensuring data accuracy, validation, and audit compliance
- Working closely with stakeholders across the College
- Supporting planning meetings and coordinating actions
- Providing excellent customer service through effective communication
- Ensuring compliance with funding, audit, and regulatory requirements
About You
We are looking for someone with a strong analytical mindset, excellent organisational skills, and the ability to work collaboratively.
You will bring:
- A Level 3 qualification (or equivalent) with Level 2 Maths and English
- Experience in process improvement, planning, or data-driven roles
- Strong problem-solving skills, particularly in complex data and scheduling
- Excellent IT skills, including Microsoft Office and data systems
- The ability to meet deadlines and manage competing priorities
- Strong communication and customer service skills
- An understanding of data protection, compliance, and audit requirements
Experience in a further education setting and curriculum/timetabling planning is highly desirable