Learning Resource Centre Supervisor

About Us:

Newham College London, now integrated with NewVIc Sixth Form College, stands as the foremost post-16 education provider in Newham. With multiple campuses located in East Ham, Stratford, Plaistow, and the London City Institute of Technology (LCIoT) in Canning Town, we cater to over 11,000 students across various pathways, including 16–18 study, adult education, apprenticeships, and higher education.

Employing more than 800 staff members and generating an annual turnover of £60 million, Newham College ranks as one of the largest employers in the borough and plays a significant role in fostering local economic and community growth.

The Role:
Please be aware that this position is a Fixed Term Maternity Cover, set to last until 31/01/2027.

We are in search of a proactive and organized Learning Resource Centre (LRC) Supervisor to ensure the effective operation and ongoing enhancement of our LRC services throughout the College. Our LRCs are vibrant, inclusive, and inviting spaces that provide support to thousands of learners annually.

As the LRC Supervisor at our East Ham and Stratford campuses, you will lead a team of LRC Assistants and guarantee the provision of a welcoming, inclusive, and resource-rich environment. Your responsibilities will include overseeing daily operations, managing staff schedules, and contributing to events, workshops, and initiatives aimed at promoting literacy, digital skills, and student achievement.

This role offers an exciting opportunity for an individual passionate about education, with outstanding organizational abilities and the capability to lead and motivate others.

Key Responsibilities:
- Manage the daily functions of LRC spaces, ensuring high-quality services, well-maintained resources, and a conducive learning atmosphere.
- Develop and oversee staff schedules to ensure appropriate coverage and alignment with team workflows.
- Assign tasks to LRC Assistants and assess service standards, outcomes, and expectations.
- Provide effective supervision, support, and professional development opportunities for LRC Assistants, including one-on-one meetings and performance evaluations.
- Organize and engage in a series of LRC events, campaigns, and literacy-focused initiatives.
- Assist in the delivery of LRC Inductions and Academic Skills workshops, contributing to planning, facilitation, and evaluation efforts.
- Offer regular customer support at the LRC counters, ensuring excellent service to students, staff, and visitors.

Our ideal candidate should have the following qualifications, skills, and experience:
- A minimum Level 3 qualification (including GCSE English and Maths or equivalent).
- Experience in a library, LRC, or educational support environment.
- Supervisory or team leadership experience, including performance monitoring.
- Strong organizational and time-management skills, with an ability to prioritize effectively.
- Proficient IT skills and the capability to assist others in utilizing digital and online learning tools.
- Confidence in conducting workshops or training sessions for both large groups and individuals.
- A collaborative mindset for working effectively with colleagues across various departments and campuses.
- A dedication to providing an inclusive, student-centered service.

Safeguarding of Children and Vulnerable Adults
In accordance with Keeping Children Safe in Education, all employment offers are contingent upon specific checks. These may include (some varying by role and individual): Enhanced DBS with Children’s Barred List check, DfE teaching/management Barred List check, online searches, overseas criminal record checks, proof of identity and Right to Work in the UK, satisfactory references, confirmation of medical fitness, verification of relevant qualifications, and a review of previous employment history.

The College is committed to safeguarding and promoting the welfare of all learners and expects its staff to share this commitment. Familiarity with the College's policies and compliance with safeguarding requirements for children, young people, and vulnerable adults is essential. All staff are required to complete mandatory training related to KCSIE and other key areas and to review the relevant policies.

Equality, Diversity, and Inclusion
The College strongly supports the implementation of equality of opportunity in both service delivery and employment. This mission is reflected in our strategic objectives. All employees are required to actively contribute to the development, dissemination, and execution of this aim and related policies and programs.

Recruitment Process
The email account you use for your application will be utilized for all recruitment communications. Please ensure you use an email account that you check regularly.

All application forms must be fully completed, including a comprehensive record of your education and employment history. Incomplete applications will not be considered for shortlisting.

The salary for this position includes London weighting. Please note that we advertise our salaries within a range to indicate potential progression. Appointments are typically made at the beginning of the salary range.

We regret that we cannot respond to every application. If you do not hear from us within four weeks of the closing date, please assume your application was not successful.

We reserve the right to close the vacancy early if we receive sufficient applications.

Please note that we do not accept CVs.

Closing Date: 15/04/2026

Interview Date: TBC