1st line IT Technician

Whatwe'relookingfor:

• Experience configuring,supportingand troubleshootingWindows 11 desktops and laptops, with strong fault-finding and problem-solving skills

• Confident usingMicrosoft 365 applicationswith excellent general IT skills

• Level 3 IT qualificationor equivalent, alongside GCSEs (or equivalent) includingEnglish and Maths at Grade 4/C or above

• Excellent communication and interpersonal skills, with a strong focus onfirst-class customer service

• A positive team player who can work independently, useinitiativeand build effective working relationships

• Highly organised andaccurate, with the ability toprioritise workloads, manage competing demands and meet deadlines