Pupil Services Officer

Ossett Academy & Sixth Form are seeking to appoint a proactive and resilient Pupil Services officer to join our dynamic Pastoral department. The successful candidate will be a valued member of the wider Pastoral, Behaviour and Inclusion Team, playing a central role in supporting pupil wellbeing, promoting high standards of behaviour and attendance, and contributing to a positive and inclusive learning environment.

The Pupil Services Officer will be a highly visible and approachable member of the Academy community, providing a welcoming presence for pupils and supporting them in meeting the Academy’s high expectations and standards. Working closely with Pastoral Year Leaders and the wider Pastoral Team, the postholder will promote positive behaviour, ensuring pupils are prepared for learning. They will provide effective administration support and respond proactively to pastoral and behavioural matters as they arise, helping to maintain a safe, inclusive and purposeful learning environment.

The ideal candidate will also contribute to pupil welfare and safeguarding procedures, undertaking welfare checks in collaboration with the Attendance Officer. In addition, they will play an active role in the wider life of the Academy, supporting key events and helping to foster a strong sense of community and belonging.

This position is temporary to 31 August 2027 in the first instance to provide cover for maternity leave. Should the member of staff return to duty earlier than this date you would be given the appropriate notice.

About You

The successful candidate will be…

• Qualified to GCSE level (or equivalent) in English and Mathematics.
• Experienced in providing high-quality administrative support within a busy environment.
• Able to effectively manage multiple priorities, work under pressure and meet deadlines.
• An excellent communicator with strong interpersonal skills and the ability to build positive, professional relationships with young people.
• Knowledgeable about data protection legislation and the importance of maintaining confidentiality when handling sensitive information.
• Proactive, organised and resilient, with a flexible approach to supporting the needs of the Academy.
• Committed to promoting high standards of behaviour, attendance and pupil wellbeing.