Academic Advisor
About This Role
MINIMUM QUALIFICATIONS
- A bachelor's degree in a relevant discipline (such as Education, Counseling, Academic and Vocational Information, Psychology, etc.) is mandatory.
- Proficiency in both English and French (reading, writing, and speaking) is required.
OTHER QUALIFICATIONS
- Strong communication, organizational, and interpersonal skills are essential.
- Excellent analytical and problem-solving capabilities are necessary.
- The preferred candidate should be detail-oriented, innovative, and precise.
- The ability to work independently with minimal guidance, as well as collaboratively within a team, is critical.
- Must effectively meet deadlines and produce accurate results.
- Flexibility and the ability to adapt quickly to changing circumstances are important.
- A strong work ethic and the capacity to uphold confidentiality are necessary.
- Relevant experience is advantageous.
- Knowledge of the Cégep education system in Québec is a plus.
SUMMARY:
The Academic Advisor is crucial in supporting students as they transition to college, assisting them in navigating their academic journeys and preparing for future post-secondary opportunities. This role involves providing guidance and information on program and course selections, available services, the Règlement des études collégiales, and the College's evaluation policies, while staying updated on admission criteria to effectively aid students in their academic endeavors and progression.
DUTIES:
Reporting to the Director of Student Services, the Academic Advisor will:
• Assist and guide students in understanding their program and academic progression, which encompasses diploma requirements, course selection, workload management, course withdrawals and abandonments, extended graduation timelines, incomplete notations, summer school options, and online/commandite courses.
• Support students with program modifications.
• Help students interpret college regulations, including academic accommodations, ongoing learning support, academic standing, grade reviews, and addressing faculty complaints.
• Participate in the academic appeal process as outlined in Bylaw 5.
• Provide advice on university planning, including admission requirements, application procedures, and scholarship opportunities.
• Connect students to additional support services such as career and personal counseling, Accessibility Services, financial aid, Learning Centre resources, and educational technician assistance.
• Assist students with administrative tasks such as transcript requests and registration confirmations.
• Refer academic concerns to Academic Services for further resolution, including issues related to summer course requirements and teaching and evaluation practices as described in Policy 5.
• Help develop and implement promotional materials and events, including the Student Viewbook, Open House, Heritage Day, Parent Information Night, and High School Education Fairs.
• Engage in student success initiatives such as Orientation, probation follow-ups, the Mid-term Saver event, and the Graduation Ceremony.
• Contribute to program evaluation activities.
• Participate in committees tasked with reviewing college, program, and departmental bylaws, policies, and related procedures.
• Perform other related tasks as required.