Exams Liaison Officer
About This Role
About the Role
The Exams Liaison Officer is responsible for coordinating and administering examinations across the college, ensuring all exam entries, timetables, results and certifications are processed accurately and in line with awarding body regulations.
The role involves supporting the exams coordinator, students and staff throughout the exam cycle, maintaining secure exam procedures, managing exam-related data and records, liaising with awarding organisations and curriculum teams, and contributing to the continuous improvement of exams services and processes.
This role is based at our Printworks Campus, with a requirement to support at other campuses in the Leeds area.
What You Will Do
- Deliver high-quality customer service to students, staff, awarding bodies and external stakeholders.
- Manage accurate and timely exam entries, registrations, results, achievement claims and student records.
- Coordinate exam timetables, notifications, room bookings and special arrangements.
- Ensure exam security, compliance with awarding body regulations, and secure handling of papers, scripts and certificates.
- Monitor deadlines, outcome data, reporting and invoices, and review processes to improve efficiency.
- Lead exam preparation workshops, support invigilators, deputise for the Exams Coordinator, and train and mentor team members.
About You
Previous experience in administration, ideally within an exams team.
Strong organisational, problem-solving and decision-making skills, with the ability to take ownership and responsibility.
Proficient IT skills, including spreadsheets; experience using ProSolution or a college student records system is desirable.
Excellent communication and interpersonal skills.
Ability to prioritise workloads, work independently and use initiative.
High attention to detail, with the ability to work under pressure, meet deadlines and contribute effectively as part of a team.
English and Maths at Level 2 or above and a willingness to improve in 1 or both disciplines to level 3 or above.